Theme: Conflict Management, Leadership and Ethics

Goals

· To present key concepts of people management and its importance for the maximum satisfaction / maximum productivity at work binomial.

· Show the practical mechanisms that support the good management of people and allow the creation of a healthy and harmonious environment, the development of spontaneous and mutually productive relationships, the proper prevention and settlement of conflicts, the motivation and development of people and the performance great of the teams.

Target Audience

Professionals in management positions - coordinators, leaders, supervisors, managers.

Methodology

· Exhibitions followed by dynamics and group discussions.

Program

· The current work environment and its impact on staff satisfaction and performance

· An integrated view of management with people - management functions, processes and tools

· The staff engagement process - consolidated concepts and practices

· Team development

· Specific problems of modern management and their solution

· A work program for the manager